RETURN AND EXCHANGE POLICY

Last Updated: 2/12/2023

Thank you for shopping at https://lagnashop.com/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LAGNASHOP Located at MA.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://lagnashop.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

If the product you have received which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.

All Items are eligible for return exempt the products that are:  1 MONTH SUBSCRIPTION , 3 MONTHS  ARE NOT ELIGIBLE TO BE RETURNED

EXCHANGE POLICY

Product can be exchanged for a different duration, provided that such variation is available. Customers are allowed to exchange for item within 14 days. Exchanges exceeding 14 days will not be processed.

In order to be eligible for exchanges make sure that these following conditions are met:

  • Product not work

You exchanged product will be processed Once we check the issue 

You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

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HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: support@lagnashop.com

Contact Form URL: https://lagnashop.com/contact-us

Phone Number: +39 371 672 7554

You will be updated for their Return Status through their EMAIL and PHONE, provided that all contact information is recorded to us.